Tribal are looking for an experienced UX Designer to come and join the team based in Paddington, London.

As a UX Designer, you determine the user experience of our clients' digital products. You're driven by a passion for designing experiences that display empathy for end-users and help our clients achieve their business goals. Organising content, developing information architectures, documenting scenarios and use cases, and delivering detailed wireframes and functional specifications is your day-to-day. Most importantly, you produce a variety of design solutions for a given problem and own the execution of key deliverables during the product development process.

You will:

• Receive high-level direction and develop user personas, journey maps, wireframes, prototypes, and high-fidelity designs to communicate design concepts and solutions effectively, and action client and user feedback.

• Align with internal data departments to inform design decisions, as well as conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions.

• Collaborate with internal and external engineering teams on all the details that make an experience delightful, through the creation and maintenance of design systems or design languages, documentation, and interaction specifications.

• Manage time effectively and execute according to commitments.

• Design and own a single work area within a project and client.

• Focus on growing as a designer, soaking up the art of how to effectively sell design, learning how to use a variety of tools, practices, processes, and where they fit into the workflow.

• Be able to understand the process of business development and provide support by conducting relevant research and producing pitch materials with guidance from leadership.

• Contribute to team culture by bringing a positive attitude, team-oriented approach, and openness to learning and feedback.

You have:

• Strong portfolio of work demonstrating creative thinking, problem solving, process, and quality across user-centred design projects.

• Strong understanding of user research methodologies and experience conducting user research.

• Excellent communication and presentation skills, with the ability to articulate complex design concepts clearly and persuasively.

• Proven interpersonal skills, client relation skills, and ability to work in a team environment.

• Detail oriented with a keen eye for aesthetics and usability, an organised working style with the ability to multi-task and meet tight deadlines.

• Flexible and adaptable, with the ability to thrive in a fast-paced, dynamic environment.

• Proficiency in UX design tools such as Sketch, Figma, Adobe XD, InVision, or similar as well as Keynote, Powerpoint, and Adobe Creative Suite.

• Familiarity and experience working with WCAG 2.0 A/AA standards would be beneficial but not required.

The Talent Team at Tribal is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office 4 days a week. The ask stems from our want to:

• Strengthen opportunity for continuous learning

• Improve collaboration and team relationships

• Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Tribal Worldwide is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities. The Tribal Worldwide Talent Acquisition team will only communicate from email addresses that use the URLs tribalworldwide.co.uk, criticalmass.com, and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. UK based https://www.gov.uk/consumer-protection-rights